Solar Lighting FAQs
Solar Lighting FAQs
Looking for more information on solar lighting? We're here to help! When lighting your garden, solar lights are a fuss free and low cost way to give your space a sunny glow-up! We've pulled together our FAQs below to help with any questions you may have.
How do I set up my new solar lights?
To test your solar lights to help identify any issues, watch the video below so our customer experience team can help assist you further.
How do I test my solar lights?
Setting up your solar lights is simple with our handy styling video below. For more information see our solar unboxing guide here.
Do solar lights have an on & off switch?
If your solar light has an on/off switch, this switch needs to be in the “on” position whilst in use.
The light sensor within the solar light then turns off the LED bulb when the sun is out and while the batteries charge, and automatically switches them back on when it’s dark.
Do I need to remove the protective film on the solar panel?
The protective film cover on the solar panel is designed to protect the sensor screen during transit and should be removed prior to use to ensure the battery receives the optimum charge during daylight hours.
Do my solar lights need constant sunlight to charge?
Yes, so make sure your solar panel is in a spot that’s sunny all day. During winter months it can be dark between 4pm and 8am the next morning, so ensure you're all set with all season solar lights.
Is the solar panel weatherproof?
They are indeed completely weatherproof. Just wipe your panel down with a clean cloth from time to time to make sure that it can absorb the maximum amount of sunlight.
How long will my lights illuminate for?
In spring and summer after a full day's charge you can expect from 6-8 hours of shine time. The rest of the year the illumination time may vary depending on the amount of sunlight your solar panel can absorb. If you are using a multi-function light, opting for a flashing or twinkling function can enable your light to charge quicker.
How do the lights know when to illuminate?
Our solar lights have a daylight sensor (photoresistor). When darkness falls, the sensor will illuminate the lights. Just try avoid being near street lighting or security lights as these can prevent your lights from working as intended.
Why aren't my solar lights illuminating?
As solar lights are powered by the sun, you may find that with shorter winter days your solar lights don’t illuminate as long as they did throughout the summer months.
We recommend storing your solar lights during the winter months and bringing them back out as the weather improves in spring.
If your lights stop illuminating after a period of time, it may be that your solar battery needs replacing.
To test them, simply unscrew the back of your solar panel, remove the solar battery and replace with a standard battery. Turn the lights on and cover the solar panel to imitate darkness, your lights should illuminate.
Click here to order a new solar battery.
Why does my light have batteries in it?
All solar lights have a battery inside. The panel soaks up the sun's rays which charge the solar battery inside. This energy is then stored in the battery to illuminate your lights.
How long will my solar batteries last?
Every battery in any solar product will eventually need replacing. On average they last for up to 600 charges so you’ll find that usually within 2 years a replacement is needed. If your light has stopped working, most of the time changing the battery can be the simplest solution. To test if it's your battery or the light which needs replacing you can pop in a regular alkaline battery and see if your light illuminates.
Do you sell Batteries?
We offer spare rechargeable solar batteries to use in our solar products, allowing you to extend the life of your lights even further!
We also have your usual AA, AAA and other types of batteries to go with our outdoor battery-operated lights or just for everyday household use.
Where can I find the ground stake for my solar lights?
To keep our packaging as compact as possible we have stored the ground spike of your solar lights inside the solar post.
Simply remove the spike from the base of the post and connect the sections together before positioning the spike securely in the ground.
